Public Meeting with MSEDCL Officials Held to Discuss Maintenance, Bills, and Power Outages
Panvel: In a bid to address electricity-related concerns, MLA Mr. Prashant Thakur, a prominent figure in the community, extended a warm welcome to residents of Panvel and Kharghar, society representatives, and officials from the MSEDCL. The event aimed to shed light on issues such as electricity bills, maintenance of electrical boards, and power outages that have been plaguing the region.
To address the growing concerns surrounding frequent power cuts and related issues in Panvel taluka, a meeting has been scheduled with officials from the Maharashtra State Power Distribution Company. The meeting took place at Srikrupa Hall in Khanda Colony on Saturday, July 8, 2023, at 3 pm, under the guidance of MLA Prashant Thakur and in the presence of the Superintending Engineer of Power Distribution. During the program, residents were given an opportunity to voice their grievances and express their concerns to the attending MSEDCL officials. Society representatives played a crucial role in highlighting the challenges faced by their respective communities.
One resident stepped forward and recounted an incident that took place over a year ago. They had visited the MSEDCL office to address multiple issues, including the unexpected surge in electricity bills, lack of maintenance of electrical boxes, and alleged negligence by MSEDCL authorities. Despite previous assurances from a local MLA regarding resolving the matter, the issues remained unresolved.
In response to the resident’s complaint, MLA Mr. Prashant Thakur, known for his proactive approach to community matters, requested the MSEDCL spokesperson Superintending Engineer of Power Distribution to personally address the raised concerns. The MSEDCL officials assured attendees that a representative from the relevant department would visit the affected areas and conduct a thorough inspection to ensure proper maintenance and repair work.
Another critical issue that gained attention during the meeting was the persistent power outages faced by Kharghar residents, primarily attributed to short circuits caused by heavy rainfall. These frequent disruptions have inconvenienced the community, prompting residents to seek prompt resolution and improved infrastructure to mitigate future incidents.
The gathering served as a platform to bridge the gap between the local community and MSEDCL authorities, fostering direct communication and an opportunity for residents to have their voices heard. Prashant Thakur reiterated his commitment to resolving the electricity-related challenges faced by Panvel and Kharghar, emphasizing the importance of prompt action to ensure a reliable power supply for the residents.
As the event concluded, residents expressed hope that the dialogue initiated during the meeting would pave the way for tangible improvements and a more efficient and dependable electricity system in the region. The collective efforts of the community, society representatives, and MSEB officials are anticipated to yield positive outcomes, ensuring a better quality of life for Panvel and Kharghar residents.
How to file a Mahavitaran complaint online?
To contact the Maharashtra State Electricity Board (MSEB) in Panvel and register a complaint about electricity problems, you can follow these steps:
- MSEB Customer Care Helpline: Dial the MSEB customer care helpline number specific to Panvel, which is usually provided on their official website or billing statements. Contact on customer care center of MSEB for complaints 1912, 19120, 1800-233-3435, 1800-212-3435. This helpline is dedicated to addressing customer queries and complaints. Make sure to have your electricity bill or consumer number handy when calling as you will be asked for consumer numbers.
- Online Complaint Portal: Visit the official website of MSEB or the state electricity board in Maharashtra. Click on online complaint portal where you can submit your complaint regarding electricity problems. Fill in your consumer number, provide a clear description of the issue, and submit the complaint.
- Email: MSEB provides an email address customercare@mahadiscom.in for registering complaints. Draft an email explaining the electricity problem you are facing and send it to the designated email address. Ensure that you provide your contact details and consumer number for easier identification.
- Visit the Local MSEB Office: If the above options don’t yield satisfactory results, you can personally visit the local MSEB office in Panvel. Request to meet with a customer service representative or an official responsible for addressing complaints. Explain the electricity problem you are experiencing, provide necessary details, and request a resolution.
Remember to document all communication regarding your complaint, including the date, time, and details of the interaction. This can serve as evidence or reference if needed in the future.
since MSEB is loaded with lots of complaints, It is advisable to remain patient and persistent during the complaint resolution process. Follow up with MSEB regularly to inquire about the progress of your complaint and request updates on the actions taken to address the issue.